April 29, 2026

Water Conservation for Pāpa‘ikou Customers

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20190429 NKohala watermain break

Water Conservation for Pāpa‘ikou Customers

 

AFFECTED AREAS:          PĀPA‘IKOU, PUUEOPAKU, PAUKAA; SOUTH HILO, HAWAI‘I

This is an urgent message from the Department of Water Supply (DWS), County of Hawai‘i.

Effectively immediately, the DWS is asking all of its Pāpa‘ikou customers to conserve water. This use restriction results from unexpected electrical equipment malfunctions and will remain in place until further notice. Customers at higher elevations may experience low to no water pressure.

Crews are currently working to fix the equipment.

Watering of lawns, irrigation of ground cover, washing of vehicles and other unnecessary water uses should be stopped immediately.

The DWS thanks affected customers and the general public for their cooperation, patience and understanding while it works to maintain the supply of safe drinking water.

For assistance, please call (808) 961-8050 or (808) 961-8790 during normal business hours, (808) 961‑8790 for after-hour emergencies, or email dws@hawaiidws.org.

This is your Hawaiʻi County Department of Water Supply.

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