Pursuant to Hawaii County Code Section 5-4-7(a), permit applicants have thirty days to pick up their permit upon notice that their application has been recommended for issuance or the application will be canceled:

Thirty days to pick up permit or plan review letter. Upon notice to the applicant that their application is ready for pick up with either a “recommend for issuance” or “recommend return with correction,” the applicant shall have thirty working days to pick up their permit or application respectively. If the permit application is not picked up within thirty working days, the application will be canceled. The thirty-day period will begin on the working day following the day that notification is electronically sent to the applicant.

A previous messaging error in our EPIC System incorrectly notified applicants they had 90 days to pick up their permit. This error has been corrected.

As of March 7, 2022, any building permit applications recommended for issuance on or before January 31, 2022, that have not been picked up will be canceled.

We apologize for any confusion or inconvenience this may have caused. The Department of Public Works strives to provide clear and consistent communications.

If there are any questions or concerns, please contact Sherise Kana’e-Kāne at 961-8499