DWS Reminds Customers About Scam Attempts

DWS Reminds Customers About Scam Attempts
HAWAI‘I ISLAND – The Department of Water Supply (DWS), County of Hawai‘i, wishes to
remind its customers and the public to be wary of scam attempts made via fraudulent telephone
calls asking for personal information or visits from people claiming to represent DWS.
DWS does not ask for Social Security numbers.
It’s acceptable for customers to ask to see an employee’s official identification if they are unsure if
he or she is from DWS. DWS personnel carry official photo badge identification and drive marked
vehicles displaying the DWS name and logo on the doors.
People who receive suspicious phone calls or visits from someone claiming to represent DWS
should not provide any personal information that’s requested. Instead, they should call DWS at
(808) 961-8060 and the Hawai‘i Police Department’s non-emergency number at (808) 935-3311 to
file a report. Also, be aware that some telephone scammers are now disguising their fraudulent
attempts by having local or legitimate phone numbers appear on the recipient’s Caller ID feature.
Customers and members of the general public may email any concerns to dws@hawaiidws.org or
call (808) 961-8790 for after-hour emergencies.
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