PayPal looks to dismiss claims it froze accounts and turned a blind eye to scams Hawaii levied unfair and deceptive practice claims against PayPal and Venmo in December, saying residents had their accounts locked without warning or were victimized by scams and couldn’t recover their money.
HONOLULU (CN) — PayPal squared off with the state of Hawaii Wednesday morning over the state’s claims that it unfairly froze resident’s accounts and failed to protect them from scams.
In a December 2022 complaint, the state said that the financial company “deprived Hawai‘i consumers of reliable access to their own money; rendered them vulnerable to, and in fact, the victims of, fraud; and undermined their ability to protect their own privacy and make informed decisions regarding the electronic payments services they wish to use.”
